How can we help?
Find answers about permissions, Apple sync, widgets, AI planning and subscriptions.
Getting started
- Grant full Calendar and Reminders access when prompted.
- Type an event or todo in natural language.
- Review the recognized date, time, calendar or reminder list.
- Save and manage it from Calendar or Apple's apps.
What's in version 3.2
- Calendar view for events, todos and daily summaries
- Two-way Apple Calendar and Reminders integration
- Unscheduled and overdue todo management
- Agenda and daily-summary widgets
- English and Simplified Chinese
Frequently asked questions
Smart Planner displays and manages existing events and tasks. Full access is required to read, create, edit, complete, delete and synchronize these items.
Open iPhone Settings, find Smart Planner, then enable full access for Calendars and Reminders. Return to the app and reopen the permissions section if the status does not update immediately.
Smart Planner requests widget reloads after changes, but iOS controls the final refresh timing. Open the app once and confirm Calendar and Reminders permissions are still enabled.
These are incomplete reminders without a due date. Use the Unscheduled entry in Calendar to assign dates, edit or delete them.
Use Mine → Subscription in Smart Planner, or open iPhone Settings → Apple Account → Subscriptions.
AI requests may send your input and the relevant schedule context required for the planning or summary you requested. See the privacy policy for details.
Troubleshooting
Events or todos are missing
- Check Calendar and Reminders permissions.
- Open Calendar list selection and enable the required lists.
- Pull to refresh or use the refresh button.
AI parsing fails
- Check your internet connection.
- Try a shorter, more explicit sentence.
- Confirm your monthly usage or subscription status.
Contact support
Include your device model, iOS version and a short description of what happened. Screenshots are useful, but remove sensitive schedule details first.
We usually reply within 24–48 hours.